The Importance of Implementing a "Control Tower" in Your Company
Process digitization is not just a trend; it’s a necessity. But what happens after you’ve digitized your operations? This is where the “Control Tower” comes into play, a system that allows you to have absolute control over your processes, from decision-making to execution.
Why a “Control Tower”?
Imagine having a control panel that shows you in real-time where every aspect of your business stands. From customer service centers to sales departments, a Control Tower provides you with a complete view of your operations. Mobility and logistics companies are already leveraging this concept to optimize their transport networks and decision-making (See IBM’s example)
Versatile Applications
Don’t think that this system is only applicable to large operations. Even a lab can benefit from a Control Tower, tracking the status of samples and their management. The key here is adaptability; the system can be customized to meet the specific needs of your business.
Low-Code and Control Tower: A Powerful Combination
By using a low-code-based digital platform, you can easily integrate a Control Tower into your existing system. This allows you to visualize on a single screen the status of your assets and results, which are updated in real-time. Additionally, you can compare this data with your goals to measure progress and quality.
Beyond the Numbers
A Control Tower doesn’t have to be purely functional. It can serve as a source of motivation for your team, incorporating elements like rankings, games, and other incentives to break the monotony and foster a positive work environment.
Conclusion
Implementing a Control Tower in your business not only improves operational efficiency but can also act as a catalyst for growth and innovation. It’s the next logical step in your digitization journey.
Artículos relacionados:
